AI Voice agents for Customer Support & Sales

Answer Common Questions
Handle frequently asked questions about your hours, services, pricing, and policies without tying up your staff.

Schedule Appointments
Book, reschedule, and confirm appointments directly into your calendar system. Sends automatic reminders to reduce no-shows.

Qualify Leads
Ask initial questions to understand what prospects need, then route qualified leads to your sales team with relevant details.

Take Messages
Collect information when your team is unavailable and send it via email or text immediately.

Follow Up with Customers
Make outbound calls for appointment reminders, payment notifications, or customer satisfaction surveys.

Handle After-Hours Calls
Provide service outside business hours so you never miss an opportunity or leave customers waiting until morning.

Process Orders and Bookings
Take table reservations, collect order details, or process service requests while your team focuses on in-person customers.

Screen and Route Calls
Understand what callers need and direct them to the right department or team member with context about their inquiry.

Provide Quotes and Estimates
Answer pricing questions for standard services and collect information needed for custom quotes.

Confirm Appointments
Make outbound reminder calls to reduce no-shows and allow customers to reschedule if needed.

Handle Multiple Calls Simultaneously
Manage several conversations at once during busy periods, eliminating hold times and missed calls.

Collect Customer Feedback
Conduct post-service surveys and gather reviews to help you improve your business.

Voice AI works well for businesses that receive repetitive phone calls and want to ensure every call gets answered promptly. It's particularly useful for:

• Medical and dental practices with high appointment volumes
• Tradespeople (electricians, plumbers, builders, HVAC)
• Restaurants taking reservations and answering menu questions
• Salons and spas managing bookings
• Home services companies and contractors
• Real estate agencies handling inquiries
• Professional services with after-hours calls
• Small businesses without dedicated reception staff

How It Works?

Voice AI listens to what you say, figures out what you need and instantly responds with natural, human-like conversation. When you speak, the AI converts your words into text it can understand and analyse what you're asking for (like booking an appointment or getting information), checks the relevant systems (like calendars or customer records), and then generates a helpful response that gets converted back into human-like speech. It's trained on millions of real conversations, so it can understand different accents, pick up on context, and respond naturally just like a real person would—except it never sleeps, never has a bad day, and handles every call with the same professionalism, 24/7. 

Think of it as having a professional receptionist who never calls in sick, takes lunch breaks, or needs a day off. Whether you're on a job site, in a meeting, or simply trying to focus on your work, your Voice AI agent handles incoming calls with professionalism and consistency.

Unlike traditional automated phone systems with rigid menus and robotic voices, Voice AI understands natural speech. Customers can speak normally, ask questions in their own words, and get helpful responses that actually address what they need. The technology learns your business—your services, policies, pricing, and processes—so it represents you accurately every time.

For sole traders and small business owners, it means you can finally stop choosing between answering the phone and getting your work done. The AI handles routine inquiries, books appointments, and takes detailed messages while you stay focused. When a call needs your personal attention, it transfers to you with full context about what the customer needs—no more interrupting your day for calls that could have been handled automatically.

Your Voice AI agent answers calls just like a receptionist would. It understands what callers are asking, provides helpful responses, and can schedule appointments directly into your calendar. For complex issues it can't handle, it routes calls to your team with context about what the customer needs.

The setup process typically takes a few days. We configure the agent to understand your business, integrate it with your existing systems, and train it on your most common customer questions.