Privacy & Data Protection

Privacy Policy – AIRAYFLOW

At AIRAYFLOW, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Data Controller
The data controller responsible for your personal information is:
AIRAYFLOW
Contact email: [info@airayflow.com]

2. Information We Collect
We may collect:

• Information you provide directly, such as your name, email address, and messages via contact forms
   
• Information collected automatically, such as IP addresses, browser type, pages visited, and usage data through analytics tools and cookies
   

3. Purpose and Legal Basis for Processing
We process your data for the following purposes:

• Responding to your enquiries (legal basis: legitimate interest)
   
• Sending updates, newsletters, or marketing communications (legal basis: consent)
   
• Improving our website and services (legal basis: legitimate interest)
   

4. Recipients of Your Data
Your data may be shared with trusted third-party service providers who help us operate the website and deliver services, including:

• Website hosting providers
   
• Email marketing platforms
   
• Analytics providers (e.g., Google Analytics)
   

We will never sell your personal data.

5. International Transfers
Where third-party services transfer data outside the UK, we ensure appropriate safeguards are in place to comply with GDPR.

6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Typically:

• Newsletter/email data: until you unsubscribe
   
• Website analytics: up to 24 months
   

7. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccuracies
   
• Request deletion of your data
   
• Withdraw consent for marketing communications at any time
   
• Request restriction of processing
   
• Object to processing where applicable
   
• Request data portability
   
• Lodge a complaint with a supervisory authority (e.g., ICO)
   

8. Cookies and Tracking
We use cookies and similar technologies to improve user experience and monitor website performance. You can manage or disable cookies via your browser settings. A full cookie policy is available [here].

9. Data Security
We implement technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date.

11. Contact Us
For any questions about this Privacy Policy or your personal data, please contact us at: [info@airayflow.com]