Common questions about how our AI Voice Agents work, what they can do, and how to get started. Can't find your answer? We're here to help.

 Voice AI uses artificial intelligence to handle phone conversations naturally, answering calls, booking appointments, and responding to customer questions 24/7. [Learn more about our AI Voice Agents →] 

Voice AI can support businesses by: 

- Answering calls outside business hours.  

-Capturing customer inquiries to reduce missed opportunities.  

-Automating routine tasks like appointment scheduling.  

-Communicating in multiple languages.

-Integrating with CRM systems for workflow efficiency. 

Yes. Voice AI supports multilingual  conversations to help communicate with customers in their preferred language. 

Voice AI uses professional, human-like  voices. Customers may interact with AI, and businesses are encouraged to disclose AI use to  maintain transparency. 

Yes. Voice AI can integrate with popular  CRMs and calendar systems such as Salesforce, HubSpot, Zoho, and Google Calendar to update  appointments and contacts automatically. 

Yes. Voice AI captures missed calls, logs caller  details, and can send follow-up messages via SMS or email. High-priority leads can be routed to  staff for timely attention. 

Voice AI responds automatically and can engage leads  outside normal business hours. Response times may vary depending on system settings and  workflow configuration. 

Yes. Voice AI allows custom scripts so responses align with your brand’s tone, style, and business needs. 

Yes. Voice AI adheres to data protection standards. Customer information is securely stored and not shared without consent. Businesses should  follow relevant data privacy regulations (GDPR, CCPA, HIPAA where applicable). 

No. Voice AI is designed to be user friendly. Setup and management are simple, and support is available for integration and  customization. 

No. Voice AI is intended to assist staff, not  replace them. Human oversight is recommended for critical business decisions or sensitive customer interactions. 

Book a free strategy call with AIRAYFLOW. We’ll analyze your use case, map automation opportunities, and design a tailored voice AI plan that fits your goals and budget.